Terms of Service

These Terms of Service ("Terms") govern the purchase and use of educational programs, memberships and other services (the "Services") offered by International Association of Psychotraumatology and Neuroscience L.L.C-FZ, a company registered in Meydan Free Zone, Dubai, United Arab Emirates, License No. 2650694.01 ("we", "us", "the Company"). By purchasing or using the Services, you agree to these Terms.

1. The Services

We provide online professional development programs, coaching programs, educational content, and membership in the Association. The content, schedule and format of each program are described on its program page at the time of purchase.

The Services are educational in nature. They do not constitute medical, psychiatric or psychological treatment, diagnosis or therapy, and are not a substitute for professional medical care. If you have health concerns, please consult a qualified healthcare professional.

2. Eligibility and account

You must be at least 18 years old to purchase the Services. You agree to provide accurate contact information and to keep your access credentials confidential. Access to a program is personal and may not be shared, resold or transferred without our written consent.

3. Prices and payment

• Prices are shown on the program page in the stated currency and include all fees charged by us, unless stated otherwise.
• Payment is made in advance, in full or according to an installment plan if one is offered.
• Payments are processed by third-party payment providers. We do not store your full card details.
• Access to the program is granted after the payment is confirmed.

4. Refunds

Refunds are handled according to our Refund Policy, which forms part of these Terms.

5. Changes to a program

We may adjust the schedule, invited lecturers or order of modules where reasonably necessary, provided the overall scope and value of the program are maintained. If a program is cancelled by us, you will receive a full refund.

6. Intellectual property

All program materials — including videos, texts, presentations and templates — are owned by the Company or its lecturers and are provided for your personal, non-commercial learning. You may not copy, record, distribute or publish them without our written permission.

7. Participant conduct

Participants are expected to treat lecturers and other participants respectfully and to keep information shared by other participants during group sessions confidential. We may suspend access without refund in case of serious or repeated violations of these rules.

8. Certificates

A certificate of completion is issued to participants who complete the program requirements. The certificate confirms completion of an educational program and does not constitute a state license or permission to practice any regulated profession.

9. Limitation of liability

We provide the Services with reasonable care and skill. Results depend on individual effort and circumstances, and we do not guarantee any specific professional or personal outcome. To the maximum extent permitted by law, our total liability to you is limited to the amount you paid for the relevant Service.

10. Governing law

These Terms are governed by the laws of the United Arab Emirates as applied in the Emirate of Dubai. Any dispute will first be addressed through good-faith negotiation; if unresolved, it will be referred to the competent courts of Dubai.

11. Changes to these Terms

We may update these Terms from time to time. The version in effect at the time of your purchase applies to that purchase.

12. Contact

Questions about these Terms: zubkovaiapn@gmail.com